that DVLA is dedicated to making sure that its printing work on behalf of other government departments will not detract from providing its core organization and system, consistent with the advice of the Public Accounts Committee’s report of March 2023 The critique uncovered a transparent opportunity to raise DVLA’s utilisation of its printing facilities, in an effort to maximise Advantages to government from this asset.

other strategic performance solutions, for example steps staying trialled by peer organisations and any possibilities identified in the Digital and DM external pieces of labor

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The critique observed that DVLA experienced identical worries as other community bodies with regards to modernising its client dealing with and electronic expert services, nonetheless the DVLA often labored in isolation or with negligible engagement and alignment.

A clear and shared idea of the respective roles and responsibilities in the DVLA and DfT is critical in delivering ministerial priorities and employing the suggestions of this report.

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The overview also famous The nice perform that the former Board had been doing to champion powerful hazard management across the organisation.

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Even though the critique observed superior, frequent engagement involving DVLA and DfT’s finance teams, the department observed an opportunity to:

The assessment also noticed that the relationship amongst DfT and DVLA details functions was not as mature or as shut as may be expected, offered the size in the DVLA’s duties.

As demand from customers for DVLA info and expert services grows, DVLA must manage to deploy an agile and revolutionary approach to tackling govt priorities since they crop up.

DVLA has a robust background of delivering efficiency throughout its small business, even so numerous factors, which include Value inflation as well as the complexity of some non-digitised services has meant that prices are rising year on calendar year and The present effectiveness picture is much less favourable. In advance of another paying out assessment, the review located opportunity to the DVLA to develop a robust performance approach, aligned to its company eyesight and technique and to target a least performance preserving throughout its entire Charge foundation of five% more than 3 several years.

that DVLA is often a Internet contributor to authorities by advantage of selling personalised registrations and cherished transfers and concluded that there is likely for DVLA to sustainably improve this profits